Tawk.to Live Chat

1Create Tawk.to Account#

Sign up for a free Tawk.to account. Tawk.to provides live chat completely free with unlimited chats and agents.

Go to Tawk.to →

2Create a Property#

After logging in:

• Click 'Add Property' (top-right or from dashboard)
• Enter your property/website name
• Enter your website URL
• Click 'Create Property'

A property represents your website or app.

3Get the Widget Embed Code#

In your Tawk.to dashboard:

• Go to Administration (⚙️ gear icon)
• Select your property
• Click on 'Chat Widget'
• Scroll down to 'Direct Chat Link' or 'Widget Code' section
• Click 'Get Widget Code'
• Copy the full JavaScript snippet shown

Example embed code format:
<script type="text/javascript">
var Tawk_API=Tawk_API||{};
(function(){
  var s1=document.createElement("script");
  s1.src='https://embed.tawk.to/PROPERTY_ID/WIDGET_ID';
  s1.charset='UTF-8';
  s1.setAttribute('crossorigin','*');
  document.head.appendChild(s1);
})();</script>

4Setup in Web2APK Generator#

In the generator app (requires Premium):

1. Enable 'Live Chat' toggle in Step 3
2. Paste the FULL JavaScript embed snippet into the 'Tawk Widget Code' field
3. The chat button will appear in your app's side menu
4. Users tap it to open a live chat dialog

⚠️ Note: Live Chat is a Premium feature. Free accounts cannot enable it.

5Test Live Chat#

After installing your generated app:

• Open the app and look for the chat icon in the side menu
• Tap it to open the chat dialog
• In Tawk.to dashboard, go to 'Conversations' to see incoming chats
• You can reply from the dashboard or the Tawk.to mobile agent app

💡 Pro Tip: Install the Tawk.to app on your phone to respond to customers on the go.

Download Tawk.to Agent App →

6Customize the Widget#

In Tawk.to Administration > Chat Widget:

• Change widget color to match your brand
• Set online/offline hours
• Add pre-chat form (collect name/email before chat)
• Set up automated greetings
• Configure canned responses for quick replies

✅ All free - no subscription needed for basic features