# Tawk.to Live Chat

> Put a staffed live-chat widget in the app without touching your website.

- **Applies to:** AppMint
- **Source:** the Integration Guide shipped inside the app; this page is generated from it.
- **HTML:** https://freewebtoapk.com/docs/live-chat

In-App Live Chat Setup (Premium Feature)

### 1. Create Tawk.to Account

Sign up for a free Tawk.to account. Tawk.to provides live chat completely free with unlimited chats and agents.

[Go to Tawk.to](https://www.tawk.to)

### 2. Create a Property

After logging in:

- Click 'Add Property' (top-right or from dashboard)
- Enter your property/website name
- Enter your website URL
- Click 'Create Property'

A property represents your website or app.

### 3. Get the Widget Embed Code

In your Tawk.to dashboard:

- Go to Administration (⚙️ gear icon)
- Select your property
- Click on 'Chat Widget'
- Scroll down to 'Direct Chat Link' or 'Widget Code' section
- Click 'Get Widget Code'
- Copy the full JavaScript snippet shown

```
Example embed code format:
<script type="text/javascript">
var Tawk_API=Tawk_API||{};
(function(){
  var s1=document.createElement("script");
  s1.src='https://embed.tawk.to/PROPERTY_ID/WIDGET_ID';
  s1.charset='UTF-8';
  s1.setAttribute('crossorigin','*');
  document.head.appendChild(s1);
})();</script>
```

### 4. Setup in Web2APK Generator

In the generator app (requires Premium):

1. Enable 'Live Chat' toggle in Step 3
2. Paste the FULL JavaScript embed snippet into the 'Tawk Widget Code' field
3. The chat button will appear in your app's side menu
4. Users tap it to open a live chat dialog

⚠️ Note: Live Chat is a Premium feature. Free accounts cannot enable it.

### 5. Test Live Chat

After installing your generated app:

- Open the app and look for the chat icon in the side menu
- Tap it to open the chat dialog
- In Tawk.to dashboard, go to 'Conversations' to see incoming chats
- You can reply from the dashboard or the Tawk.to mobile agent app

💡 Pro Tip: Install the Tawk.to app on your phone to respond to customers on the go.

[Download Tawk.to Agent App](https://www.tawk.to/downloads/)

### 6. Customize the Widget

In Tawk.to Administration > Chat Widget:

- Change widget color to match your brand
- Set online/offline hours
- Add pre-chat form (collect name/email before chat)
- Set up automated greetings
- Configure canned responses for quick replies

✅ All free - no subscription needed for basic features

